Integrations/BigCommerce

Control what your AI agents do in BigCommerce.

Let your team build AI agents for BigCommerce. Bollard AI controls what each one can do, area by area.

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BigCommerce
Store Ops Agent
Orders Store areaOffReadFull use
Products Store areaOffReadFull use
Customers Store areaOffReadFull use
Delete products and customers
What agents can do

Set what each agent can do across your store.

Each area of your store, like orders, products, or customers, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied.

Off
No access
The agent can't see that part of your store.
Read
Read-only
The agent can read products, orders, and customers in that area. It can't change anything.
Full use
Create and update
The agent can create and update records in that area, like updating an order.

Some actions stay off until explicitly turned on

Each one removes catalogue or customer data for good, so it could override the limits set on individual areas.

Deleting products, categories, or brandsDeleting customersDeleting price lists
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's BigCommerce a single time. Bollard AI lays out the areas of your store, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and update records in a single area
Example

A store operations agent.

A store ops agent updates orders and can read your products, but it can't open customer records or delete anything.

Orders Store areaOffReadFull use
Products Store areaOffReadFull use
Customers Store areaOffReadFull use

Manage access

ALLOWEDStore Ops Agent updated an Order
ALLOWEDStore Ops Agent read a record in Products
BLOCKEDStore Ops Agent tried to open Customers, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and BigCommerce, so they never hold your BigCommerce keys and never reach BigCommerce directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to BigCommerce. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and deleting catalogue or customer data is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your BigCommerce keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which product or order, and the decision. The record is readable and can't be edited after the fact.

Questions

BigCommerce, answered.

Does connecting BigCommerce hand Bollard AI your whole store?+
Only the areas you allow. An admin connects your BigCommerce, and you decide which areas, like orders or products, each agent can reach. Bollard AI doesn't browse or copy your store. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent delete products or customers?+
Not unless you turn it on. Deleting products, categories, and customers is held off by default, so an agent can manage orders and read your catalogue without ever removing anything, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our BigCommerce keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches BigCommerce, and the blocked attempt lands in the activity record with the reason.
How do we connect BigCommerce?+
An admin connects the company's BigCommerce once. Bollard AI seals the connection and lays out the areas of your store to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in BigCommerce, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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