Integrations/Etsy

Control what your AI agents do in Etsy.

Let your team build AI agents for Etsy. Bollard AI controls what each one can do, area by area.

Request early accessSee how it works →
Etsy
Shop Agent
Listings Shop areaOffReadFull use
Orders Shop areaOffReadFull use
Messages Shop areaOffReadFull use
Refund and cancel orders
What agents can do

Set what each agent can do across your shop.

Each area of Etsy, like listings, orders, or messages, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied.

Off
No access
The agent can't see that part of your shop.
Read
Read-only
The agent can read orders and listings in that area. It can't change anything.
Full use
Create and update
The agent can create and update listings in that area.

Some actions stay off until explicitly turned on

Each one moves money, removes listings for good, or messages buyers, so it could override the limits set elsewhere.

Refunding or cancelling ordersDeleting listingsMessaging buyers
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Etsy a single time. Bollard AI lays out the areas of your shop, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and update listings in a single area
Example

A shop listings agent.

A shop agent updates listings and can read your orders, but it can't refund an order or message a buyer.

Listings Shop areaOffReadFull use
Orders Shop areaOffReadFull use
Messages Shop areaOffReadFull use

Manage access

ALLOWEDShop Agent updated a record in Listings
ALLOWEDShop Agent read an Order
BLOCKEDShop Agent tried to open Messages, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Etsy, so they never hold your Etsy keys and never reach Etsy directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Etsy. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and refunding orders is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Etsy keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which listing or order, and the decision. The record is readable and can't be edited after the fact.

Questions

Etsy, answered.

Does connecting Etsy hand Bollard AI your whole shop?+
Only the areas you allow. An admin connects your Etsy, and you decide which areas, like listings or orders, each agent can reach. Bollard AI doesn't browse or copy your shop. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent refund orders or message buyers?+
Not unless you turn it on. Refunding or cancelling orders, and messaging buyers, are held off by default, so an agent can manage listings and read orders without ever moving money or contacting buyers, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Etsy keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Etsy, and the blocked attempt lands in the activity record with the reason.
How do we connect Etsy?+
An admin connects the company's Etsy once. Bollard AI seals the connection and lays out the areas of your shop to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Etsy, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

Request early accessAll integrations →