Integrations/Hightouch
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Control what your AI agents do in Hightouch.

Let your team build AI agents for Hightouch. Bollard AI controls what each one can do, and pushing data stays off by default.

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HHightouch
Reverse-ETL Agent
Models Account areaOffReadFull use
Syncs Account areaOffReadFull use
Destinations Account areaOffReadFull use
Run syncs
What agents can do

Set what each agent can do across your account.

Each area of Hightouch, like models, syncs, or destinations, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied, and pushing data is a separate switch.

Off
No access
The agent can't see that part of your account.
Read
Read-only
The agent can read models and sync history in that area. It can't change or run anything.
Full use
Create and update
The agent can create and update models in that area.

Some actions stay off until explicitly turned on

Each one pushes data into your business tools or removes a model for good, so it could override the limits set elsewhere.

Running syncsDeleting modelsChanging destinations
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Hightouch a single time. Bollard AI lays out the areas of your account, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and update models in a single area
Example

A data modelling agent.

A reverse-ETL agent updates models and can read sync history, but it can't run a sync or change a destination.

Models Account areaOffReadFull use
Syncs Account areaOffReadFull use
Destinations Account areaOffReadFull use

Manage access

ALLOWEDReverse-ETL Agent updated a record in Models
ALLOWEDReverse-ETL Agent read a Sync
BLOCKEDReverse-ETL Agent tried to run a sync, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Hightouch, so they never hold your Hightouch keys and never reach Hightouch directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Hightouch. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and pushing data is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Hightouch keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which model or sync, and the decision. The record is readable and can't be edited after the fact.

Questions

Hightouch, answered.

Does connecting Hightouch hand Bollard AI your whole account?+
Only the areas you allow. An admin connects your Hightouch, and you decide which areas, like models or syncs, each agent can reach. Bollard AI doesn't browse or copy your account. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent push data into our tools on its own?+
Not unless you turn it on. Running syncs and changing destinations are held off by default, so an agent can manage models and read sync history without ever pushing data into your tools, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Hightouch keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Hightouch, and the blocked attempt lands in the activity record with the reason.
How do we connect Hightouch?+
An admin connects the company's Hightouch once. Bollard AI seals the connection and lays out the areas of your account to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Hightouch, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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