Integrations/Jira

Control what your AI agents do in Jira.

Let your team build AI agents for Jira. Bollard AI controls what each one can do, project by project.

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Jira
Triage Agent
WEB ProjectOffReadFull use
APP ProjectOffReadFull use
FIN ProjectOffReadFull use
Delete issues
What agents can do

Set what each agent can do in every project.

Each project gets one of three levels: Off, Read, or Full use. Anything not allowed is denied.

Off
No access
The agent can't see the project or that it exists.
Read
Read-only
The agent can read issues and comments in that project. It can't change anything.
Full use
Create and update
The agent can create, transition, and comment on issues in that project.

Some actions stay off until explicitly turned on

Each one removes work for good or changes how a project runs, so it could override the limits set on individual projects.

Deleting issuesChanging project settings and workflowsManaging users and permissions
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Jira a single time and chooses which projects it covers. Any project left out stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, transition, and comment on issues in a single project
Example

An issue triage agent.

A triage agent transitions issues in WEB and can read APP, but it can't open the FIN project or delete issues.

WEB ProjectOffReadFull use
APP ProjectOffReadFull use
FIN ProjectOffReadFull use

Manage access

ALLOWEDTriage Agent transitioned an issue in WEB
ALLOWEDTriage Agent read an issue in APP
BLOCKEDTriage Agent tried to open the FIN project, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Jira, so they never hold your Jira keys and never reach Jira directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Jira. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every project starts off-limits, and deleting issues is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Jira keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which issue or project, and the decision. The record is readable and can't be edited after the fact.

Questions

Jira, answered.

Does connecting Jira hand Bollard AI all your projects?+
Only what's connected. An admin chooses which projects Bollard AI covers, and that sets the most any agent could reach. Bollard AI doesn't browse or copy your work. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent delete issues or change workflows?+
Not unless you turn it on. Deleting issues and changing project settings are held off by default, so an agent can triage and transition issues where you allow without ever removing work or reshaping a project, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Jira keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Jira, and the blocked attempt lands in the activity record with the reason.
How do we connect Jira?+
An admin connects the company's Jira once. Bollard AI seals the connection and builds the list of projects to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Jira, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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