Integrations/NetSuite
N

Control what your AI agents do in NetSuite.

Let your team build AI agents for NetSuite. Bollard AI controls what each one can do, area by area.

NNetSuite
Finance Agent
Customers Area of the booksOffReadFull use
Sales transactions Area of the booksOffReadFull use
Vendors Area of the booksOffReadFull use
Post and delete records
What agents can do

Set what each agent can do in every area of your books.

Each area of NetSuite, like customers, sales, or vendors, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied.

Off
No access
The agent can't open that area or see what's in it.
Read
Read-only
The agent can read records in that area, like sales transactions or customers. It can't change anything.
Full use
Create and update
The agent can create and update records in that area, like adding a customer.

Some actions stay off until explicitly turned on

Each one posts to your ledger, removes records for good, or changes purchasing, so it could override the limits set on individual areas.

Deleting customer recordsPosting or voiding transactionsChanging items and purchasing
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's NetSuite a single time. Bollard AI lays out the areas of your books, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and update records in a single area
Example

A finance operations agent.

A finance agent updates customers and can read your sales transactions, but it can't post transactions or open vendors.

Customers Area of the booksOffReadFull use
Sales transactions Area of the booksOffReadFull use
Vendors Area of the booksOffReadFull use

Manage access

ALLOWEDFinance Agent updated a record in Customers
ALLOWEDFinance Agent read a sales transaction
BLOCKEDFinance Agent tried to open Vendors, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and NetSuite, so they never hold your NetSuite keys and never reach NetSuite directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to NetSuite. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and posting to the ledger is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your NetSuite keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which customer or transaction, and the decision. The record is readable and can't be edited after the fact.

Questions

NetSuite, answered.

Does connecting NetSuite hand Bollard AI your whole books?+
Only the areas you allow. An admin connects your NetSuite, and you decide which areas, like customers or sales, each agent can reach. Bollard AI doesn't browse or copy your books. It sits in front of them and checks every request the agents make, passing or blocking each one.
Can an agent post to our ledger or delete records?+
Not unless you turn it on. Posting or voiding transactions, and deleting records, are held off by default, so an agent can manage and read records without ever posting to your ledger or removing data, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our NetSuite keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches NetSuite, and the blocked attempt lands in the activity record with the reason.
How do we connect NetSuite?+
An admin connects the company's NetSuite once. Bollard AI seals the connection and lays out the areas of your books to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in NetSuite, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.