Integrations/Outreach
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Control what your AI agents do in Outreach.

Let your team build AI agents for Outreach. Bollard AI controls what each one can do, area by area.

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OOutreach
Sales Outreach Agent
Sequences Sales areaOffReadFull use
Prospects Sales areaOffReadFull use
Mailings Sales areaOffReadFull use
Send emails to prospects
What agents can do

Set what each agent can do across your sales workflow.

Each area of Outreach, like prospects, sequences, or mailings, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied.

Off
No access
The agent can't see that part of Outreach.
Read
Read-only
The agent can read prospects and their account details. It can't change anything.
Full use
Add and update
The agent can add prospects to sequences and update records in that area.

Some actions stay off until explicitly turned on

Each one sends mail to prospects or removes records for good, so it could override the limits set elsewhere.

Sending emails or mailings to prospectsDeleting prospectsChanging shared sequences and templates
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Outreach a single time. Bollard AI lays out the areas of your sales workflow, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, add, and update records in a single area
Example

A sales prospecting agent.

A prospecting agent adds people to sequences and can read prospect details, but it can't send emails or delete prospects.

Sequences Sales areaOffReadFull use
Prospects Sales areaOffReadFull use
Mailings Sales areaOffReadFull use

Manage access

ALLOWEDSales Outreach Agent added a prospect to Sequences
ALLOWEDSales Outreach Agent read a record in Prospects
BLOCKEDSales Outreach Agent tried to send a Mailing, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Outreach, so they never hold your Outreach keys and never reach Outreach directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Outreach. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and sending mail to prospects is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Outreach keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which prospect or sequence, and the decision. The record is readable and can't be edited after the fact.

Questions

Outreach, answered.

Does connecting Outreach hand Bollard AI your whole account?+
Only the areas you allow. An admin connects your Outreach, and you decide which areas, like prospects or sequences, each agent can reach. Bollard AI doesn't browse or copy your account. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent email prospects on its own?+
Not unless you turn it on. Sending emails and mailings to prospects is held off by default, so an agent can build sequences and read prospect details without ever sending mail, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Outreach keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Outreach, and the blocked attempt lands in the activity record with the reason.
How do we connect Outreach?+
An admin connects the company's Outreach once. Bollard AI seals the connection and lays out the areas of your sales workflow to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Outreach, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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