Integrations/Recharge
R

Control what your AI agents do in Recharge.

Let your team build AI agents for Recharge. Bollard AI controls what each one can do, area by area.

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RRecharge
Subscriptions Agent
Customers Account areaOffReadFull use
Subscriptions Account areaOffReadFull use
Charges Account areaOffReadFull use
Cancel and refund subscriptions
What agents can do

Set what each agent can do across your subscriptions account.

Each area of Recharge, like customers, subscriptions, or charges, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied, and moving money is a separate switch.

Off
No access
The agent can't see that part of your account.
Read
Read-only
The agent can read subscriptions and customers in that area. It can't change anything.
Full use
Create and update
The agent can create and update customer records in that area.

Some actions stay off until explicitly turned on

Each one moves money or cuts off a customer, so it could override the limits set elsewhere.

Cancelling subscriptionsRefunding or skipping chargesChanging billing details
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Recharge a single time. Bollard AI lays out the areas of your account, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and update records in a single area
Example

A subscriptions support agent.

A subscriptions agent updates customers and can read your subscriptions, but it can't cancel a subscription or refund a charge.

Customers Account areaOffReadFull use
Subscriptions Account areaOffReadFull use
Charges Account areaOffReadFull use

Manage access

ALLOWEDSubscriptions Agent updated a record in Customers
ALLOWEDSubscriptions Agent read a Subscription
BLOCKEDSubscriptions Agent tried to open Charges, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Recharge, so they never hold your Recharge keys and never reach Recharge directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Recharge. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and cancelling or refunding is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Recharge keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which customer or subscription, and the decision. The record is readable and can't be edited after the fact.

Questions

Recharge, answered.

Does connecting Recharge hand Bollard AI your whole account?+
Only the areas you allow. An admin connects your Recharge, and you decide which areas, like customers or subscriptions, each agent can reach. Bollard AI doesn't browse or copy your account. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent cancel subscriptions or refund charges?+
Not unless you turn it on. Cancelling subscriptions and refunding charges are held off by default, so an agent can manage customers and read subscriptions without ever cutting anyone off or moving money, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Recharge keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Recharge, and the blocked attempt lands in the activity record with the reason.
How do we connect Recharge?+
An admin connects the company's Recharge once. Bollard AI seals the connection and lays out the areas of your account to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Recharge, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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