Integrations/Segment

Control what your AI agents do in Segment.

Let your team build AI agents for Segment. Bollard AI controls what each one can do, area by area.

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Segment
Analytics Agent
Tracking Plans Analytics areaOffReadFull use
Sources Analytics areaOffReadFull use
Destinations Analytics areaOffReadFull use
Change sources and destinations
What agents can do

Set what each agent can do across your customer data.

Each area of Segment, like tracking plans, sources, or destinations, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied.

Off
No access
The agent can't see that part of your setup.
Read
Read-only
The agent can read your sources and tracking plans. It can't change anything.
Full use
Create and update
The agent can create and update tracking plans in that area.

Some actions stay off until explicitly turned on

Each one changes where your data flows or merges identities for good, so it could override the limits set elsewhere.

Deleting sources or destinationsMerging or deleting user identitiesChanging what data is collected
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Segment a single time. Bollard AI lays out the areas of your customer data, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and update tracking plans in a single area
Example

A tracking plan agent.

An analytics agent maintains tracking plans and can read your sources, but it can't change destinations or merge identities.

Tracking Plans Analytics areaOffReadFull use
Sources Analytics areaOffReadFull use
Destinations Analytics areaOffReadFull use

Manage access

ALLOWEDAnalytics Agent updated a record in Tracking Plans
ALLOWEDAnalytics Agent read a record in Sources
BLOCKEDAnalytics Agent tried to open Destinations, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Segment, so they never hold your Segment keys and never reach Segment directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Segment. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and changing where data flows is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Segment keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which source or plan, and the decision. The record is readable and can't be edited after the fact.

Questions

Segment, answered.

Does connecting Segment hand Bollard AI your whole workspace?+
Only the areas you allow. An admin connects your Segment, and you decide which areas, like tracking plans or sources, each agent can reach. Bollard AI doesn't browse or copy your data. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent change where our data flows?+
Not unless you turn it on. Deleting sources and destinations, and merging identities, are held off by default, so an agent can maintain tracking plans where you allow without ever changing where your data flows, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Segment keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Segment, and the blocked attempt lands in the activity record with the reason.
How do we connect Segment?+
An admin connects the company's Segment once. Bollard AI seals the connection and lays out the areas of your customer data to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Segment, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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