Integrations/Shippo
S

Control what your AI agents do in Shippo.

Let your team build AI agents for Shippo. Bollard AI controls what each one can do, and buying labels stays off by default.

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SShippo
Shipping Agent
Shipments Account areaOffReadFull use
Rates Account areaOffReadFull use
Labels Account areaOffReadFull use
Buy shipping labels
What agents can do

Set what each agent can do across your shipping account.

Each area of Shippo, like shipments, rates, or labels, gets one of three levels: Off, Read, or Full use. Anything not allowed is denied, and buying labels is a separate switch.

Off
No access
The agent can't see that part of your account.
Read
Read-only
The agent can read shipments and rates in that area. It can't change or buy anything.
Full use
Create and update
The agent can create and update shipments in that area.

Some actions stay off until explicitly turned on

Each one spends money or changes your carrier setup, so it could override the limits set elsewhere.

Buying shipping labelsRefunding labelsChanging carrier accounts
Set up & manage

Connect once. Manage everyone from there.

Connect once, then control access person by person. No new keys to hand out.

Step 1 · Set up

Connect once, company-wide

An admin connects your company's Shippo a single time. Bollard AI lays out the areas of your account, and anything you don't allow stays out of reach for every agent.

Step 2 · Manage

Control access per person and agent

From one dashboard, set what every person and their agents can reach. Change it any time, with no new keys for anyone.

OffNo access
ReadRead-only
Full useRead, create, and rate shipments in a single area
Example

A shipping prep agent.

A shipping agent builds shipments and can read rates, but it can't buy a label.

Shipments Account areaOffReadFull use
Rates Account areaOffReadFull use
Labels Account areaOffReadFull use

Manage access

ALLOWEDShipping Agent created a record in Shipments
ALLOWEDShipping Agent read a Rate
BLOCKEDShipping Agent tried to buy a label, denied by default

Monitor activity

The security model

Top-tier security.

Bollard AI is access control for AI agents. It sits between your agents and Shippo, so they never hold your Shippo keys and never reach Shippo directly.

Everything runs through Bollard AI

Agents send their requests to Bollard AI, not to Shippo. Bollard AI checks each one against your rules and passes only the allowed requests through.

Denied by default

Every area starts off-limits, and buying labels is held back on top of that. An agent gets in only where you've allowed it, and anything Bollard AI doesn't recognise is refused and held for review, never waved through on a guess.

Your keys stay sealed

Your Shippo keys are sealed in a vault unique to your company and never shown again. Bollard AI unlocks them only for the instant an allowed request needs it.

Activity you can read

Every attempt is recorded in plain English: who or which agent, what they tried, which shipment or label, and the decision. The record is readable and can't be edited after the fact.

Questions

Shippo, answered.

Does connecting Shippo hand Bollard AI your whole account?+
Only the areas you allow. An admin connects your Shippo, and you decide which areas, like shipments or rates, each agent can reach. Bollard AI doesn't browse or copy your account. It sits in front of it and checks every request the agents make, passing or blocking each one.
Can an agent spend money buying labels?+
Not unless you turn it on. Buying and refunding labels is held off by default, so an agent can build shipments and read rates without ever spending money, until you explicitly allow it.
Can an agent see more than the person who owns it?+
No. An agent reaches only what its owner reaches. An explicit Off always overrides an inherited permission.
Where do our Shippo keys live?+
Sealed in an encrypted vault, behind a key unique to your company. It's never shown again once connected, and Bollard AI unseals it only for the instant an allowed request needs it.
What happens when an agent tries something it's not allowed to do?+
Bollard AI blocks the request before it reaches Shippo, and the blocked attempt lands in the activity record with the reason.
How do we connect Shippo?+
An admin connects the company's Shippo once. Bollard AI seals the connection and lays out the areas of your account to set rules for. From then on, all management happens in the Bollard AI dashboard.
Early access

Put your team's agents to work in Shippo, without the risk.

We're onboarding our first development partners now. Tell us about your setup and we'll be in touch.

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